How long to Activate Fiber after other ISP has been cancelled?

0 votes
Good Day

We moved into a new house two weeks ago and previous owners had fiber which they cancelled and will be switched off end of February 2020.The question I have is how long will it take to activate my fiber connection when they have disconnected us? Is there any other way we can have this move faster?

Seeing as though the fiber was cancelled can I just ask them to disconnect me? and if so then how long will it take for Afrihost to activate me connection?

Kind Regards
asked Feb 12 in Fibre by Marius.Edwards (120 points)

1 Answer

0 votes
Good day,

I trust you are well,

there is not set activation time, however,

If you require further assistance,

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you    

you will be notified of every step while your fibre is being activated.
answered Feb 14 by Nino (16,200 points)
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