I trust you are well,
Kindly be advised that there are various issues that can affect your connectivity.
Please reboot the router, check data balance if on Mobile?LTE option and check network settings
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com