I have a Nokia router and the optical light is red

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I have a Nokia router and the optical light is red, no internet
asked Feb 20 in ADSL by AdrianJeremy (210 points)

1 Answer

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Good day, 

I trust you are well,

Kindly note that there are various issues that can affect your connection:

  • Please reboot your hardware
  • Connect directly via Lan cable
  • Connect directly to the CPE/ONT box via Lan connection

Kindly contact Support for technical assistance:

https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels

If you require further assistance, 

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday 

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com     

Thank you  

answered Feb 25 by Nino (21,060 points)
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