I trust you are well,
Kindly note that there are various passwords for your connectivity, the TPlink password is not the same as the Afrihost logins. pls refer to the sticker under the router, you can also reset the router.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com