I've just made an immediate payment but client zone still shows as account in arrears, please advise ?

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asked Mar 6, 2020 in Billing by Zuleika (120 points)

1 Answer

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Hi there,
Please give the system a few minutes to process the payment and then refresh the ClientZone to see the status of your account.
If the problem persists, please contact our accounts department and show them proof of payment. 

https://help.afrihost.com/topic/accounts/how-to-settle-your-account-if-your-payment-failed

If you require further assistance,  

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday  

or visit our Help Centre: https://help.afrihost.com/    

Thank you   

answered Mar 10, 2020 by AfriDazzil (45,400 points)
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