If the error message your are receiving says "bad credentials" this means the system is not picking up either the username or password.
Please ensure these details are correct or reset the details.
Please read this article to find our how - https://help.afrihost.com/topic/clientzone/how-to-reset-your-clientzone-password
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/