On Client Zone I am getting a Bad Credentials message and I am unable to login

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asked Mar 10 in Client Zone by Lesley Mandy (120 points)

1 Answer

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Good day,

If the error message your are receiving says "bad credentials" this means the system is not picking up either the username or password.

Please ensure these details are correct or reset the details.
Please read this article to find our how - https://help.afrihost.com/topic/clientzone/how-to-reset-your-clientzone-password

If you require further assistance,  

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   

WhatsApp Help is available from 07h00 - 20h00 Monday - Friday  

or visit our Help Centre: https://help.afrihost.com/    

Thank you   

answered Mar 10 by AfriDazzil (38,490 points)