I trust you are well,
There are various issues that could be affecting your connectivity,
Kindly reboot all your hardware including the router and CPE.
Please check for any network outages in your Area
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com