1 GB free data just got stuck on 254.74 MB used not connectivity

+2 votes
My free 1GB just doesn't connect anymore and it is not even used up please help
asked Apr 22, 2020 in Air Mobile by BrunoX (140 points)
please send a message to our WhatsApp helpline

1 Answer

0 votes

Good day, 

I trust you are well,

Kindly reboot your device, check that the pan is set correctly and check your data balance via the Afrihost Mobile App:

https://help.afrihost.com/topic/afrihost-mobile/afrihost-mobile-data-settings-apn

https://help.afrihost.com/topic/clientzone-app/how-to-view-your-data-and-airtime-balance-in-the-afrihost-mobile-app

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Apr 28, 2020 by Nino (29,810 points)
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