Why should I pay an installation fee when my renters already had fibre installed?

+1 vote
asked Apr 24, 2020 in Billing by Wandad (130 points)

1 Answer

0 votes
if its already installed why would you pay another fee?
answered Apr 28, 2020 by Rookie (9,860 points)
Rookie, that’s what I want to know. Afrihost deducted an installation fee, when I asked why and explained that fibre is already installed, I just need a router and connection, the answer I received was that since February, they no longer do free installation.