Hi, I have the exact same problem. I am on Gold Home package and cannot install WordPress. No databases are on cPanel.

+2 votes
related to an answer for: Problems installing Wordpress
asked Mar 29, 2015 in Shared Hosting by Deez

1 Answer

0 votes
Are you running a different CMS than Wordpress on your hosting space? cPanel or Softaculous will not overite the current databse that is there. If so make sure that the database is available to use. If you had just upgraded your hosting package to a Gold Home, maybe you just need to wait a while for the hosting spce to be prepared for your package. Try and give support a call to see if your hosting has been upgraded to to the package that allows for a database.
answered Mar 30, 2015 by AfriDude (43,950 points)