When will i be installed ? How soon please seeing as its Lockdown . I need ASAP INSTALLATION

+2 votes
asked Apr 29 in General by Nades (140 points)

1 Answer

0 votes

Hi there,

Please note installation of a fibre line can take up to 8 weeks depending on the fibre provider in your area.   
As per our website, each provider has a different lead-time for installation and activation.  
Once the line has been installed in your premises it can take up to 5 days for the provider to activate your line.   

These Installation lead times are a guide based on actual averages and will vary. https://www.afrihost.com/fibre/lead-times  
Please take note that they differ, provider to provider, area to area, and other factors, such as body corps, weather, etc 

If you have signed up with Afrihost to provide you with the fibre data, and you can connect once the line is active.   
Please read here to find out more - https://help.afrihost.com/topic/fibre-broadband/how-long-will-it-take-to-get-connected  

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday  
or visit our Help Centre: https://help.afrihost.com/    

Thank you

answered May 5 by AfriDazzil (41,720 points)