I have a problem with my account

+1 vote
I just got my sim card for my 100gb Mtn lte from Afrihost and asked them to change it to sim and device instead of just sim. So why do i have R2000 due to pay instead of R599?
asked May 5, 2020 in Billing by RoyHoffman (170 points)

1 Answer

0 votes

Good day, 

I trust you are well, 

The extra charge may be for the Hardware Router, 

Kindly log into client zone to view your order history, you can contact accounts@afrihost.com for further clarity.

https://help.afrihost.com/topic/clientzone/how-to-manage-your-orders

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

 

answered May 11, 2020 by Nino (29,810 points)
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