Where is the OTP

+1 vote
Im just not getting this OTP, I need to confirm my bank details but cant login to my account as I am not getting this OTP. No SMS's or Emails...Tried all general troubleshooting and my contact details are correct and valid.

 

Seems like this is a known issue. Need help with this ASAP.

 

Thank you!
asked May 6 in Client Zone by WaydeS (160 points)

2 Answers

0 votes

Good day, 

I trust you are well,

Kindly note that you will need to contact Afrihost support in order to manually update your OTP information.

Kindly follow below link:

https://help.afrihost.com/topic/clientzone/i-cant-receive-my-otp-because-my-phone-number-changed

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered May 18 by Nino (23,520 points)
0 votes

I would recommend using a more reliable otp security technology that is easy to put on your phone. If you are interested in learning more about what does not stand for, then I can advise you to read the information about one time password generator on www.protectimus.com/how-it-works/, which provides a quality otp security service. Even if someone manages to intercept the data, they will not be able to bypass the otp generator)

answered Jun 20 by Adiagida (210 points)
...