account has been activated but still "no internet"

+1 vote
I have no internet despite having been connected.
asked May 7 in Fibre by Charmaine Treadwell (130 points)

1 Answer

0 votes

Good day, 

I trust you are well,

Kindly reboot all your devices, check that all cables are plugged incorrectly, you can also log into your Afrihost client zone and check available data and Network status in your area. 

Please follow below links:

https://help.afrihost.com/topic/clientzone/how-to-log-into-clientzone

https://www.afrihost.com/site/network_status

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

 

answered May 18 by Nino (24,610 points)
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