When do I get a refund

+1 vote
Regretably, I cancelled my service. My debit for the installation costs and router deliver came off yesterday.

 

My question is, what is the time frame to have my money refunded? My order was pending when I cancelled so no service(s) were activated or used.
asked May 8 in Billing by WaydeS (160 points)

2 Answers

0 votes

Good day, 

I trust you are well,

Kindly log into your client zone and check the status of your billing, please also contact accounts@afrihost.com

https://help.afrihost.com/topic/clientzone/how-to-log-into-clientzone

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered May 18 by Nino (24,610 points)
0 votes

Check status of your biling or visit accounts@afrihost.com. Or you can contact me at how to unclog a toilet for further help. 

answered Jun 18 by asksolutions01 (140 points)
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