I keep losing fibre wifi connectivity and sometimes only reconnects after we re-enter password

+1 vote
asked May 19 in Fibre by Lucilleyon (130 points)

1 Answer

0 votes

Good day, 

I trust you are well,  there are various issues that can affect your internet: 

Please start by rebooting all your devices,

kindly reset your Wifi Name and Password: https://help.afrihost.com/topic/fibre-broadband/how-to-change-your-router-wi-fi-password

check for any network outages in your area: https://www.afrihost.com/site/network_status

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Jun 2 by Nino (24,610 points)