Fibre connectivity is down in Edgemead (Cape Town ) since around 3.15pm - vumatel. ??

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asked Jun 2 in Fibre by Mwtk (120 points)

1 Answer

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Good day, 

I trust you are well,  

Please start by rebooting all your devices, please check for any network outages in your area: https://www.afrihost.com/site/network_status

Contact Support: support@afrihost.com

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Jun 3 by Nino (23,520 points)
Rebooted both fibre box and router multiple times.

It was confirmed by multiple people in the Edgemead area yesterday via the areas Facebook group that AFRIHOST FIBRE ONLY was down between around 3.15pm - 3.45pm  for many people. And it wasnt vumatel because my neighbours and others working working perfectly fine during that time.

There was nothing on your status page about this.
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