Why am I still not connected after more than a week of my following up on a daily basis for a simple migration

+1 vote
More than a week has passed, several ticket numbers and numerous phone calls /WhatsApp messages - still no joy still no Internet access.
asked Jun 9 in Fibre by JohsoV (130 points)
I also thought migration within Vuma Reach is abc but I was wrong, I am still without Internet Access under COVID-19 level three and no e-learning for my students.

1 Answer

0 votes
Good day,

Apologies for the delay in response. Our team will be looking into why there is a delay in getting you activated.
Has your fibre since become active?

If you require further assistance,   
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com
answered Jun 15 by AfriDazzil (39,570 points)