We will be very sad to see you leave us, but understand if you must. A 30 day notice period is required
Please read this article for assistance with cancelling your ADSL package with us - https://help.afrihost.com/topic/adsl-and-vdsl/how-to-cancel-your-dsl-line-in-clientzone
REMEMBER - You will have to cancel the voice portion of your line directly with Telkom. Afrihost cannot do this on your behalf.
DID YOU KNOW?
Afrihost now offers Pure DSL, which means all you need is a standard copper DSL line WITHOUT the voice portion of the telephone line.
No need to pay for a telephone line that you do not use, only pay for your DSL data and DSL line.
See our webpage for more information - https://www.afrihost.com/dsl/
Pure DSL is uncapped, unshaped and unthrottled ADSL and VDSL with no usage thresholds. It is a premium performance product that will never change according to how much bandwidth you use. It will be uncapped and unshaped all the time.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com