I paid account today, received a username and password but I still can't connect says no internet, what should I do now?

0 votes
asked Jun 13 in Fibre by Jean4321 (120 points)

1 Answer

0 votes

Good day,

Once you have signed up for fibre the order is processed and then sent to the provider to schedule installation
https://help.afrihost.com/topic/fibre-broadband/how-to-sign-up-for-afrihost-fibre-and-vuma-reach

Please read this article for a guide on fibre installation times frames. - https://www.afrihost.com/fibre/lead-times
https://help.afrihost.com/topic/fibre-broadband/how-long-will-it-take-to-get-connected

Sign in to ClientZone to view your account and keep an eye on progress - https://help.afrihost.com/topic/clientzone/how-to-log-into-clientzone

If you require further assistance,   
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com

answered Jun 15 by AfriDazzil (39,570 points)
...