After hour support

0 votes
UWhy does afrihost not provide after hour support? The whatsapp support channel worked once in the past, and that was during normal office hours. Today I’ve been trying since 5:30pm.

Update: Mike P came to the rescue, I think they are just flooded
asked 3 days ago in Client Zone by Cvdwest (120 points)
edited 3 days ago by Cvdwest

1 Answer

0 votes
Hi There,

We do sincerely apologise, our Whatsapp support was down for a while but we are back up and ready to help.
Happy to hear that Mike was able to assist you.

We have various support channels you can use in the future for assistance:
https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels

If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/  
or see our FAQ page: http://faq.afrihost.com     
Thank you
answered 2 days ago by AfriDazzil (39,570 points)
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