Afrihost Answers

After hour support

UWhy does afrihost not provide after hour support? The whatsapp support channel worked once in the past, and that was during normal office hours. Today I’ve been trying since 5:30pm.

Update: Mike P came to the rescue, I think they are just flooded

asked Jun 29, 2020 in Client Zone by Cvdwest (150 points)
edited Jun 29, 2020 by Cvdwest

1 Answer

Hi There,

We do sincerely apologise, our Whatsapp support was down for a while but we are back up and ready to help.
Happy to hear that Mike was able to assist you.

We have various support channels you can use in the future for assistance:
https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels

If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com
Thank you

answered Jun 30, 2020 by AfriDazzil (45,400 points)

After hour support

Please log in or register to add a comment.

Please log in or register to answer this question.

1 Answer

Please log in or register to add a comment.