I trust you are well,
You can reset and reconfigure your hardware, you will need to have your username and password.
Please refer to https://help.afrihost.com/
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com