My wifi is not working, red light on modem is om, could you assist me please?

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asked Jul 12, 2020 in Devices by Stella Lindeque (120 points)

1 Answer

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Good day, 

I trust you are well, 

Kindly note that there are various issues that can affect your connectivity, 

Please reboot your device and check that there are no network outages in your area:

If you require further assistance,   

please send a message to our WhatsApp helpline:  

or visit our Help Centre:  

or see our FAQ page:

answered Jul 20, 2020 by Nino (29,810 points)