Double Billing on invoice

0 votes
I signed up for 150GB MTN LTE Data with Afrihost @ R799.00 a month.

 

I want to upgrade my package to 300GB a month @ R1399.00.

 

When I upgraded my package to 300GB on the app, I got emailed an invoice showing that I will have to pay for the 150 GB as well as the 300 GB next month.

 

If I do get billed for the 150GB package as well as the 300GB package (as stated on the invoice) will I be able to get a refund for the R799.00?
asked Jul 28 in Billing by FahadPatel23 (120 points)

1 Answer

0 votes

good day, 

I trust you are well, 

Kindly note that there will be no double billing, the system will auto adjust the difference when the upgrade activates in the new month, in the event that there is a discrepancy, kindly email: accounts@afrihost.com

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Aug 3 by Nino (24,610 points)
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