I have a fibre service with Afrihost which makes use of OpenServe lines.
The problem: we have now two or three times over the last few weeks experienced a situation where all devices on my home network loses internet throughput completely. When logging into my Wifi router and viewing the WAN connection status, I see a status of either "Unknown error" or "No response from the server". Connectivity is then later restored without me having to do anything. I suspect therefore it is an ISP issue, not my local router.
The service has been stable since I moved into the house a while back and it's only now the last few weeks that this problem surfaces unexpectedly and at inconvenient times.
I logged a request with Afrihost but their support is incompetent and completely useless.
Anyone experiencing / experienced the same or know why this problem occurs?