I trust you are well,
Kindly note that there various issues that can affect your Fibre,
Please reboot all your devices,
Connect directly to your router via LAN cable, contact support if the issue continues.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
or visit our Help Centre: https://help.afrihost.com/
or see our FAQ page: http://faq.afrihost.com