I am supposingly to get 10 mb/s on my uncapped package, half the time I don't have internet please assist

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asked Aug 25 in ADSL by smalbergerlionel11 (120 points)

1 Answer

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Good day, 

I trust you are well, 

Kindly note that there various issues that can affect your Fibre, 

Please reboot all your devices, 

Connect directly to your router via LAN cable, contact support if the issue continues.

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Sep 7 by Nino (28,510 points)
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