I need assistance updating my MX and A records on Cloudflare

0 votes
Recently changed my dns records to be hosted by cloudflare. Loading speeds on my site are incredible.

Didn't realize this also affects email - I cannot send and receive. Contacted afrihost but the guy answered me by saying this:

Please change your mail records on cloudflare as follows:
MX record: mail.mydomainname.co.za
A record for mail: mail.mydomainname.co.za - not mx1982349.spe.ucebox.co.za
 

The problem is:

1. The instructions are very vague.

2. mx1982349.spe.ucebox.co.za does not appear in cloudflare as an A record. It appears as an MX record.

Can someone provide clear step by step instructions on what records I need to change, each heading and the choice to be selected or typed (everything including priority and TTL settings). Even if it's a screenshot of what it's supposed to be that will be really helpful coz I'll match it with my info. Thanks very much.
asked Sep 2 in Shared Hosting by narikov (120 points)

2 Answers

0 votes

Good day, 

I trust you are well

Kindly follow the below link or email hosting@afrihost.com

https://help.afrihost.com/topic/domains-and-hosting/how-to-point-a-domain

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

answered Sep 8 by Nino (28,510 points)
0 votes

Hello nirakov,

Not sure if you got this sorted, but yea, the answers are quite vague.

I got it sorted by adding two records in my Cloudflare account. Hope this helps you out.

MX Record: 

 

 

 

A Record:

 

 

Please mark this as answer if it worked for you.

Thanks!

answered Oct 9 by gortw4j (140 points)
edited Oct 9 by gortw4j
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