Can i please inherit my domain that is currently under someone's account

0 votes
asked Sep 21, 2020 in Client Zone by Mankoana Pheona (120 points)

2 Answers

0 votes

Good day,

I trust you are well today,

Please refer to the links below to complete the process:

https://help.afrihost.com/topic/domains-and-hosting/how-to-give-ownership-of-a-domain-hosted-with-afrihost

 

https://help.afrihost.com/topic/domains-and-hosting/how-to-gain-ownership-of-a-domain-hosted-with-afrihost

 

There are various support channels:

https://help.afrihost.com/topic/clientzone/afrihost-help-support-channels

Please contact support if the issue continues.

If you require further assistance,   

please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com  

or visit our Help Centre: https://help.afrihost.com/  

or see our FAQ page: http://faq.afrihost.com

Thank you.

Have a great day.

answered Sep 30, 2020 by MkansiF (480 points)
0 votes

Good day,

Kindly follow the links below to complete domain ownership.

Step 1

- The current owner will need to complete 'give' domain process.

https://help.afrihost.com/topic/domains-and-hosting/how-to-give-ownership-of-a-domain-hosted-with-afrihost

Step 2

- The new owner will need to take over by completing 'gain' domain process

https://help.afrihost.com/topic/domains-and-hosting/how-to-gain-ownership-of-a-domain-hosted-with-afrihost

 

NB: please note that you need to have active afrihost clientzone account for you to be able to complete gain domain process,and you can only complete domain ownership transfer out side afrihost billing run (i.e between the 6th and 22nd of every month)

kindly use the link below to create new afrihost account if you need one.

https://clientzone.afrihost.com/order/#!/user/account-register

 

 

answered Sep 30, 2020 by Lucas (3,870 points)
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