1000mbps line speed - have never got more than 400mbps speed

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Endless chats with support - frankly no one can tell me why I cant get the speeds that I am paying for?

asked Oct 3, 2020 in Fibre by BASit (120 points)

1 Answer

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Hi,

So the question is are you running CAT6 ethernet cable or CAT5e?

CAT6 will run 1gbps, CAT5e will run at 400mbps.

I gather your router has gigabyte ports as you are getting 400mbps speed
answered Nov 20, 2020 by amoutzouris (160 points)
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