how to cancel an order

0 votes
I placed an olrder for a new line installation on 28 September, I am still waiting for  installation confirmation. I would like to cancel order.
asked Oct 12, 2020 in General by BKearns (120 points)

1 Answer

0 votes
Hi BKearns

Hope you are well

sorry for late response

For fiber order you can cancel the order via ClientZone>Connectivity>view product>edit package> cancel this service.

However, please contact Afrihost Support first to check your order status and to confirm with you if the order can be cancelled

Please confirm

Thank you
answered Oct 20, 2020 by Ma Gash (520 points)
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