Apologise for the deterioration in connectivity you are experiencing.
All our Fibre packages are uncapped. None are capped. Pure Fibre is uncapped, unshaped, unthrottled with no usage thresholds.
What fibre package were you on and what package did you upgrade to?
Perhaps there is another reason for the connectivity issues you are experiencing.
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
or visit our Help Centre: https://help.afrihost.com/