I need help in placing a migration order.

0 votes
I am moving to a new home in the 1st week of December. The previous owners already have Octotel. They advised me to go for migration. I need this to be set up in the 1st week of December 2020.
asked Nov 17 in General by Xguzula (120 points)

1 Answer

+1 vote
Hi there!

 

If the previous tenants had their services with us (Afihost) and have cancelled, the services will only be terminated month end which should be on the 30th November 2020. Once done, to process a migration order you will need to do an online application on our website: https://www.afrihost.com/fibre/

Please refer to the following link to see how it all works: https://help.afrihost.com/topic/fibre-broadband/how-to-migrate-your-fibre-line-from-another-provider-to-afrihost

 

Have a great day!
answered Nov 18 by Reezy (670 points)
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