I cannot use my internet, it requires an : enter the network security key

0 votes
The account is live and the monthly fee has been deducted.. Im not able to use my Computer it's requesting the following :

Enter the network security key

What to I punch in??
asked Dec 7, 2020 in Devices by Kolbelevi02 (120 points)
I'm waiting on your response please

1 Answer

0 votes

Hi there,
The network key is the password to access your wifi. This can be found on the letter from Afrihost found in your router box or the default password can be found on a sticker under the router.
Please read this article if you would like to change your wifi network details - https://help.afrihost.com/topic/fibre-broadband/how-to-change-your-router-wi-fi-password.

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday 
or visit our Help Centre: https://help.afrihost.com/    
The toll-free number is 0800 011 000 

answered Dec 7, 2020 by AfriDazzil (44,460 points)