Must you first pay then they will install your fiber

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asked Jan 28 in Client Zone by Gurshuan (120 points)

1 Answer

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Good day,

Afrihost is working with multiple fibre providers, so it will depend as to which fibre provider is available in your area, however,wifi router delivery fee is payable before delivery.

 

VUMA,VUMA Aerial, and Frogfoot

  • Any Vumatel or Vuma Aerial signup will be charged R1497.00 for installation, payable during sign up of Fibre line.
  • Any Frogfoot signup will be charged R997.00 for installation, payable during sign up of Fibre line.

VUMA Fibre Reach

Full monthly subscribtion is payable to afrihost via payfast platform before installation.

https://help.afrihost.com/topic/fibre-broadband/how-vuma-reach-payments-work

 

TT Connect

 

  • TT Connect will do a pre-installation survey to calculate the amount of extra cabling required for your installation. TT Connect will bill you directly if additional cabling is required. This quote needs to be signed by you and paid directly to TT Connect. Once paid, send the invoice and proof of payment to Afrihost and we will credit your account to cover the installation cost.

Netstream fibre

Only applicable to Netstream - Netstream may, in certain cases, charge you directly for installation. Send the invoice to Afrihost and we will credit your account to cover the installation cost

Other Providers

  • The installation fee includes cabling up to 30 metres. If your installation requires additional cabling, a site survey will be done, after which you will receive a quote from the applicable last-mile provider. Should you choose to proceed, you will be liable for any additional costs incurred. The additional cabling is directly payable to the applicable last-mile provider.
answered Jan 29 by Lucas (5,330 points)
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