Can you fix my Fibre Double NAT issue?

0 votes
Hi,

Recently signed up with afrihost after migrating from a different ISP. After finally activiating, Afrihost Fibre is giving me a double NAT issue. The Fibre CPE (ONT) is only connected to the main router. Yet this problem persists.Double NAT --> Different Public and WAN IP.

 

Question : can you fix this, otherwise i would need to cancel and request a refund from Afrihost.

 

Regards
asked Feb 1 in Fibre by MugiB (120 points)

1 Answer

0 votes
This usually happens when there is a static IP conflict. You will have to contact the support desk
answered Mar 8 by Rookie (9,860 points)
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