If you are transferring the domain ownership please read this article -
If you are transferring the domain from a previous host to Afrihost please read this article -
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
or visit our Help Centre: https://help.afrihost.com/
The toll-free number is 0800 011 000
Hope you well.
Please choose the correct scenario and follow the prompt on the link attached since you did not specify whether the domain name is registered with afrihost or private provider
scenario 1 (domain registered with private provider)
scenario 2 (domain registered with Afrihost)
Please note that you will need to complete 'give or gain' (change of domain ownership)
current owner will need to complete 'give' domain.
Then you will need to complete 'gain' domain.