Sorry for any inconvenience caused. The steps taken above are correct to get a manager to contact you.
Afrihost offers various channels to get support.
You can even try to solve it yourself with some guidance from our Help Centre
If you require further assistance,
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
or visit our Help Centre: https://help.afrihost.com/
The toll-free number is 0800 011 000