I have an existing Openserve fibre connection but do not have the B(circuit) number. How do I find the number?

Question

I have  (hopefully)  cancelled a 10mb  installation with Mweb as I have had no response to my requests and have been waiting far too long for the installation to take place..

Openserve had called me with the incorrect address on two occasions.

I already have one Openserve fibre connection at the same address (Mweb) which I intend to cancel after their useless communications.

I intend to sign up with Afrihost but unfortunately couldn't do so because I do not know the fibre circuit number.

Openserve reckons the ISP would be able to supply the info but there is no ISP connected to the line in question.

Answer 1

Hi there,

You will have to contact Openserve for the B Number of that line.
How to migrate your Fibre line from another provider to Afrihost - https://help.afrihost.com/topic/fibre-broadband/how-to-migrate-your-fibre-line-from-another-provider-to-afrihost

If you need help with the signup, please read the article below.

How to sign up for Afrihost Fibre via the microsite - https://help.afrihost.com/topic/fibre-broadband/how-to-sign-up-for-afrihost-fibre-via-the-microsite

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday 
or visit our Help Centre: https://help.afrihost.com/    
The toll-free number is 0800 011 000 

Thank you