Frustrated with Afrihost not sending my ClientZone credentials..!! not sending email...! Billy Joseph Edward du Plooy

0 votes
Have phoned yesterday 10 times....

only recieved a OTP..!

Need access to my ClientZone
asked Jun 5 in Client Zone by Billy du Plooy (120 points)

2 Answers

0 votes
Hi there,

Sorry for the frustration you are experiencing.

The OTP will be sent to the primary contact number and will need to be entered when logging into Client Zone for the first time, from a new device or via the app.
Your client Zone details will be your email address and the password you created.
If you can not remember the password you will need to reset the password.

How to log into ClientZone  - https://help.afrihost.com/topic/clientzone/how-to-log-into-clientzone

How to resend the One Time Pin (OTP) - https://help.afrihost.com/topic/clientzone/how-to-resend-the-one-time-pin

How to reset your ClientZone password - https://help.afrihost.com/topic/clientzone/how-to-reset-your-clientzone-password

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
or visit our Help Centre: https://help.afrihost.com/    
The toll-free number is 0800 011 000

Thank you
answered Jun 7 by AfriDazzil (45,260 points)
0 votes
Have you tried contacting the backup mail?
answered 4 days ago by Ultimer (420 points)
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