hi can i please have a router exchange as the one i got does not have the 5gh it only got the 2.4gh

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asked Jun 9 in Devices by nanie (180 points)

3 Answers

0 votes
Hi there,

What is the make and model of the router you are using?
All the routers supplied by Afrihost have both 2.5 and 5 ghz frequencies.

If you require further assistance,  
please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
or visit our Help Centre: https://help.afrihost.com/    
The toll-free number is 0800 011 000

Thank you
answered Jun 10 by AfriDazzil (45,260 points)
0 votes
Soon it will be time to change at 6g
answered 4 days ago by Ultimer (420 points)
0 votes

Good Morning 

You do not need a new router as all the routers supplied by Afrihost support both 2.5 and 5 ghz frequencies. Please do

go through the following link How to improve your home WiFi | Fibre Broadband | Afrihost Help Centre that will guide you on how to change it ,should you wish to be in touch with one of our friendly agents kindly call our toll-free number on 0800 011 000 or to chat to one of our agents on Whatapp please send a message to our WhatsApp helpline: https://whatsapp.afrihost.com   
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday

Thank You For choosing Afrihost .

answered 1 day ago by buhle.k (140 points)
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