Hope you are well,
Could you kindly confirm when you have ordered this R300 airtime.
Another thing we would advise you to have a look at is your account, just to make sure everything is in order and all payments are up to date.
If you still need any further assistance feel free to contact our whatsapp group https://whatsapp.afrihost.com/
, or we can call you back! https://help.afrihost.com/topic/clientzone/how-to-request-a-call-me-back
Thank you for your time and patience