You can retrieve your Hosting account details such as the DNS Details, FTP Details, cPanel Details, Email Access Details and Webmail Access Details emailed to yourself or an alternate recipient via ClientZone. With this request, the details will include Webmail Details for Default domain Address https://help.afrihost.com/topic/domains-and-hosting/how-to-send-hosting-passwords.
If you would like to retrieve RoundCube login details for a specific email account, you will then need to update your email password and this can be done through ClientZone to access both; cPanel and CWP control panels
Please find a helpful link on How to update your email password https://help.afrihost.com/topic/email/how-to-update-your-email-password
For further assistance,please feel free to contact us on our WhatsApp helpline: https://whatsapp.afrihost.com WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
Help Centre: https://help.afrihost.com/