In order for us to provide you with services - such as topping up your account every month, showing you your balances and call history via our App or ClientZone or notifying you when you reach your usage thresholds, we need you to give MTN permission to share this information with us and relay it to you.
Please find a helpful link on How to give consent with Air https://help.afrihost.com/topic/afrihost-mobile/how-to-give-consent-with-air-mobile
What will happen if you do not give consent? Without this consent, we cannot access any information relating to your SIM and thus cannot provide you with any services.
How to do a SIM Swap for a mobile SIM card
Step by Step Guide https://www.afrihost.com/landing/mobile/sim_swap/
Should you need further assistance, please feel free to send an email to firstname.lastname@example.org or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday
Help Centre: https://help.afrihost.com/