My account was suspended struggling to activate it

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asked Aug 28, 2021 in ADSL by Francois1980 (120 points)

1 Answer

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Good day 

For a query of this nature, you first need to ensure that your account is settled with no outstanding payment due.

You can easily settle your account by following the instructions below:

  • Log into ClientZone.
  • Click on the ‘Billing’ tab.
  • Once in the Billing section, click on the ‘Settle my Account’ button.
  • You will be presented with any of these 4 options to settle your account

Should you need further assistance, please feel free to send an email to accounts@afrihost.com  or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com  WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday

  • or give us a call on our toll-free number 0800 011 000 available from 08h00 - 17h00 Monday - Friday

 Help Centre: https://help.afrihost.com/  

answered Aug 30, 2021 by AfriNest (8,130 points)
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