Could you give me some idea on how long it will take to receive my new modem.

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asked Sep 2 in ADSL by Garyw (120 points)

1 Answer

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Good day 
Delivery will occur within 7 to 10 working days from payment clearance.Delivery of hardware and other goods are subject to payment details being verified  on the account and payment must clear in order for goods to be submitted for dispatch.
Fibre routers will only be dispatched once the relevant fibre provider confirms that the service order has been accepted and installation is scheduled.
Online orders paid via credit card clear immediately and debit orders can take up to 5 working days to clear. Once payment has cleared the warehouse will pack and send off the goods.

Should you need further assistance,
please feel free to send an email to 
or contact us on our WhatsApp helpline: 
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
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answered Sep 6 by AfriNest (4,180 points)