Please find a helpful link to our help centre articles to see who is connected to your router https://help.afrihost.com/topic/security/how-to-see-who-is-connected-to-your-wi-fi-network.
You can also download the app Hilink for the Huawei device through your Appstore or Playstore to monitor your connection.
The Hilink app allows you to manage the following:
•View network status, including your carrier name, roaming status, and signal strength.
•Manage connected devices, disconnect any device at the touch of a button, and set Internet access priorities.
•Enable parental control and set limits on the duration of Internet usage for children.
•Set up a guest Wi-Fi network to improve the security of your home network.
You are able to see your data usage from ClientZone following the steps below:
- Log into ClientZone.
- Click on the ‘Connectivity’ tab.
- Select your Fixed Wireless data package.
- You’ll be able to see how much monthly data you have left on the right-hand side.
- Any topup data will also show on the right-hand side.
For further more information on how to view your fixed wireless data usage, please follow the link below to our Help Centre:
Should you need further assistance,
please feel free to send an email to firstname.lastname@example.org
or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
Help Centre: https://help.afrihost.com/