How long will the fibre outage take to fix?

+1 vote
asked Nov 6 in Fibre by Angusa (130 points)

1 Answer

0 votes

Good day Angusa

Please accept our sincere apology for all the inconvenience caused.

Estimated time of resolution lead times are based on the nature of the issue and will vary. If there is an outage, we are aware of it and our technicians are attending to the matter.

You can check for updates by visiting our Network Status page via the Afrihost website.
'How to check for a network outage in your area' https://help.afrihost.com/topic/fibre-broadband/how-to-check-for-a-network-outage-in-area

troubleshoot your internet connection.

Should you need further assistance,
please feel free to send an email to support@afrihost.com 
or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com 
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
Help Centre: https://help.afrihost.com/

 

answered Nov 8 by AfriNest (6,310 points)
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