Good day Angusa
Please accept our sincere apology for all the inconvenience caused.
Estimated time of resolution lead times are based on the nature of the issue and will vary. If there is an outage, we are aware of it and our technicians are attending to the matter.
You can check for updates by visiting our Network Status page via the Afrihost website.
'How to check for a network outage in your area' https://help.afrihost.com/topic/fibre-broadband/how-to-check-for-a-network-outage-in-area
troubleshoot your internet connection.
Should you need further assistance,
please feel free to send an email to email@example.com
or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
Help Centre: https://help.afrihost.com/