My website not working?

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People cannot connect to my website hosted by Afrihost?
asked Nov 25, 2021 in Physical Dedicated Hosting by Ehatting (120 points)

1 Answer

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Good day 

Upon checking the domain, there is a DNS lookup failure. DNS stands for Domain Name System, and it is the network address that converts a website's name to its internet address. 

To have this issue resolved, the owner of the domain will need to send an email to using the primary email address(The email address used to sign up for your Afrihost accounts)

Should you need further assistance,please contact us on our WhatsApp helpline: 
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
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answered Nov 29, 2021 by AfriNest (7,930 points)
edited Dec 2, 2021 by AfriNest